Technostok offers a range of services that include:
– removing the volume of non-core load (organization of a service network for servicing sold equipment);
– reducing service costs.
Providing warranty support is a prerequisite for the implementation of successful sales of equipment in the region. An important factor is the availability of the service network to the final consumer – the possibility to repair the equipment easily and free of charge.
Clear procedures ensure efficient operation of the service network.
Reducing service costs:
– Checking claims on the quality of goods through a contact center allows you to reduce the number of returns.
– Work with service center indicators, employee training and technical support can reduce the number of repeated repairs.
– Monitoring the repair work allows you to control the observance of deadlines and reduce the number of withdrawals.
– Administration of service network and technical support reduce the cost of maintaining own administrative staff.
– There is the possibility of selling decommissioned equipment for spare parts, distribution channels for refurbished equipment, as well as reducing the cost of disposing of decommissioned goods and spare parts.
St. Petersburg, Salova str., 57 room 3
+7 (812) 244-96-96